Shipping policy
Local Deliveries to Malta & Gozo:
All orders within Malta & Gozo are shipped either via local courier services or Malta Post. Local standard delivery times are 2-3 working days. You will be notified via email once your order has shipped, and you will be able to keep track of the status of your delivery.
Please note that most of our items are made-to-order and will be ready for shipping between 3-8 days after placing your order.
International Deliveries:
All international orders are shipped via Malta Post. You can opt for Standard International Delivery (without tracking number) or for International Track & Trace Delivery (registered mail with tracking number). International shipping times usually range between 5-8 working days for EU & UK deliveries, and 8-20 working days for most other countries.
Please note that shipments without tracking number are at your own risk, as we cannot be held accountable for any packages that might get lost in transit.
VAT & Custom Fees for Deliveries outside the EU:
Please note that for international orders from outside the EU there is likely to be a VAT and customs charge upon arrival of your package. The exact amount varies per country. Please consult your country’s latest import regulations before placing an order as we are unable to calculate exact VAT & customs fees.
Your local post office or parcel delivery service will be in touch with you directly to facilitate the payment. These charges are payable by the receiver, and they come on top of the costs paid here on our website. You may be required to provide additional information such as national ID, phone number or email address to our shipping partners when your order arrives.